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Make sure it is seated correctly (Microphone should be. Next please the A50 headset on the Base Station. To do this, make sure the Base Station is powered on. Make sure the A50 headset and Base Station are synced together. Check to make the switch on the side of the Base Station is switched to PC. This section should always be read in conjunction with the Terms and Conditions for Product Care ® Replacement (Computers). Power button should be illuminating White. 01) Connect the Astro Mixamps USB power and optical audio to the Xbox One. This setup will also record your own voice, as the mic monitoring of the Astro Mixamp will be included in the game/chat feed. There are exclusions and limitations to Product Care. This alternative setup will allow you to record Xbox One game and chat with your Elgato Game Capture HD60. Having Product Care ® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more. Our team is here to provide support every step of the way. Our experienced support team ensures that the assessment and/or replacement process under Your Product Care ® is a convenient experience. Two beeps is an indication that you have fully mixed towards either game or voice depending on what button you was holding. To do this, hold down the voice button on the A50 Wireless Headset until you hear two beeps.

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If, during the Product Care Term, Your Product fails to operate as a result of an Eligible Fault, We will provide a one-off replacement of Your Product. 1) Set the mixer on the A50 Wireless Headset to full voice audio. With Product Care You have certainty that Your Product is covered for a specific period of time for an Eligible Fault. With Product Care you can relax knowing Your purchase comes with additional protection.ĭiscover all of the benefits Product Care ® brings you: Certainty

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See all Cameras, Printers & PhotoCentreĪmazing deals on the latest fitness tech Shop now Cant hear Audio on my New astro a50 on my xbox series x. Ancable 3-Pack 3-Feet 3.5mm Male to 2.5mm Male Replacement Cord for Xbox One Talback/Chat Cable, Turtle Beach X11 DX11 PX21 X12 PX3 XL1 Headset and Astro Gaming A40 A50 Headset.

Let your agent know all the steps you tried and the outcome of your troubleshooting.MOBILE DEALS Find your calling from our hottest Mobile brands If these steps did not alleviate the issues you were experiencing, please go to the link below and submit a case. So I have the newest Astro A50 + Base Xbox One headset, bought last night.

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Please test our equipment on a different gaming console and or PC and see if you’re experiencing similar issues. Astro A50 + Base Xbox One Party Chat Issue. Next, make sure the volume wheel on the headset is turned up to a reasonable volume.Įnsure that the game voice balance on the right ear cup of the headset is somewhere in the middle. Make sure your optical cable is fully plugged into the back of TX Unit port that reads “Optical In” and the other end of the cable is plugged firmly into your gaming console.

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Once synced together, you will see the LED lights on the front of the Base Station will starting Blinking. Replacement A10 A40 A50 Cable: Apply to connect your Astro A10 Astro A40 gaming headset to your Xbox One or PlayStation 4 PS4 controllers smartphone and MixAmp. Make sure it is seated correctly (Microphone should be in microphone slot on the left).

Check to make the switch on the side of the Base Station is switched to “PC”. Power button should be illuminating White. If using a PC or computer, make sure the Base Station is in PC Mode. Check to make the switch on the side of the Base Station is switched to “Console”. The A50 Wireless + Base Station for Xbox Series XS, Xbox One, PC and Mac delivers premium acoustics (free 2-year Dolby Atmos activation code), ergonomics. ASTRO Gaming A50 Wireless Headset + Base Station Gen 4 - Compatible with Xbox Series XS, Xbox One, PC, Mac - Black/Gold 40 4.5 out of 5 Stars. If using a gaming console (PS4/Xbox One) make sure the Base Station is in Console Mode. Here are a few steps you can take to attempt to remedy the issues. I understand you are experiencing issues with your A50.